Refund Policy

Approved Refunds: Once a returned item is received and inspected, refunds are processed within 5-7 business days.

Refund Method: Refunds are issued via bank transfer or JazzCash/Easypaisa, since most orders are paid via Cash on Delivery. Please share your account details when your return is approved.

Non-Refundable Items: Opened, used, or damaged-by-customer products are not eligible for a refund, except where the item was defective or incorrect on arrival.

Order Cancellations: Orders can be cancelled free of charge before dispatch. Once an order has been dispatched, it can no longer be cancelled but may be returned per our Return & Exchange Policy upon delivery.

For any questions about your return or refund, reach out to us on WhatsApp — we're here to help.